Account

Delete Your Account

You can request deletion of your Swypit account and all associated personal data at any time. We'll process your request within 30 days.

How to request deletion
1
Send a deletion request email
Email us at support@swyp.it.com from the address associated with your Swypit account.
2
Use the correct subject line
Set your subject to "Account Deletion Request" and include your registered email in the message body so we can locate your account.
3
We'll confirm & process within 30 days
You'll receive a confirmation email once your account has been deleted. All personal data is removed or anonymised as described below.
Send deletion request →
What happens to your data
Data type Action Retention
Name & email address Deleted Immediately on processing
Profile photo Deleted Immediately on processing
Product listings & videos Deleted Immediately on processing
Messages Deleted Immediately on processing
Device identifiers & push tokens Deleted Immediately on processing
Order & transaction records Retained Up to 7 years (financial regulations)
ⓘ Transaction records may be retained for up to 7 years as required by applicable financial and tax regulations. All retained data is anonymised where possible.